Privacy Policy
Information We Collect
We collect information you provide directly to us, such as when you create an account, subscribe to our services, participate in surveys, or contact us for support. This includes your name, email address, company information, and payment details.
We also automatically collect certain information about your device and usage of our services, including IP address, browser type, operating system, referring URLs, and information about your interactions with our platform.
How We Use Your Information
We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, and communicate with you about products, services, and promotional offers.
We may also use your information to personalize your experience, analyze usage patterns, detect and prevent fraud, and comply with legal obligations.
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information with service providers who assist us in operating our platform and conducting our business.
We may also disclose your information if required by law, to protect our rights and property, or in connection with a business transaction such as a merger or acquisition.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.
We regularly review our security practices and update them as necessary to maintain the confidentiality and integrity of your data.
Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.
You may request deletion of your personal information at any time, subject to certain legal and contractual restrictions.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.
By using our services, you consent to the transfer of your information to countries that may have different data protection laws than your jurisdiction.
Your Rights and Choices
You have the right to access, update, correct, or delete your personal information. You may also object to or restrict certain processing of your information and request data portability where applicable.
You can manage your communication preferences and opt out of promotional emails by following the unsubscribe instructions in those messages or by contacting us directly.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities and preferences. This helps us provide a better user experience and analyze how our services are used.
You can control cookie settings through your browser preferences, though disabling certain cookies may affect the functionality of our services.
Third-Party Services
Our platform may integrate with third-party services and contain links to external websites. This privacy policy does not apply to third-party services, and we are not responsible for their privacy practices.
We encourage you to review the privacy policies of any third-party services you use in connection with our platform.
Children's Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
California Privacy Rights
California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt out of the sale of personal information.
We do not sell personal information as defined by the CCPA. For more information about your California privacy rights, please contact us using the information provided below.
European Data Protection Rights
If you are located in the European Economic Area, you have additional rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, erase, restrict processing, and data portability.
You also have the right to object to processing and to lodge a complaint with a supervisory authority if you believe your rights have been violated.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the effective date.
Your continued use of our services after any changes indicates your acceptance of the updated policy.
Contact Information
If you have any questions about this privacy policy or our data practices, please contact us through our website contact form. We will respond to your inquiry as promptly as possible.
This privacy policy is effective as of January 1, 2025, and applies to all information collected by AffectWorks.